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Laser servicing & support

Laser servicing UK

We offer affordable laser cutter repair, training, maintenance, and annual servicing at One Touch, Our team of laser service engineers is available across the UK, providing on-site repairs for all Universal Laser Systems (ULS Inc) cutting systems. We maintain a stock of most repair parts for the entire range of systems we support, and our customer service team can arrange next-day delivery of spares and consumables to minimize downtime during repairs.

We recommend purchasing a service contract with every laser machine to ensure optimal performance at all times. Depending on the selected service contract, various discounts are available on laser parts and emergency callout rates.

Education Plan

  • 1 week response time

  • 1 routine maintenance visit

  • 30% Discount on emergency call-out rate (£495)

  • 10% Discount on parts

  • 10% Discount on materials

  • 12-month contract term

£375 + VAT

Industry Plan

  • 72 Hour response time

  • 2 routine maintenance visits

  • 30% Discount on emergency call-out rate (£495)

  • 10% Discount on parts

  • 10% Discount on materials

  • 12-month contract term

£725 + VAT

Industry+ Plan

  • 24 Hour response time

  • 2 routine maintenance visits

  • 30% Discount on emergency call-out rate (£495)

  • 10% Discount on parts

  • 10% Discount on materials

  • 12-month contract term

£925 + VAT

Emergency service calls can be an expensive aspect of owning a laser system. A laser might operate perfectly one day and malfunction the next, often due to the varying outputs of many lasers in use today, which can lead to component wear that eventually requires replacement. It's normal for almost every laser system to need servicing at some point. However, with proper maintenance and planning, you can minimize or even eliminate repair costs.

We provide customized service contracts to the specific needs of your business, ensuring we have a plan that suits you. Even if you didn’t buy your laser from us, we are more than happy to service and support your Universal laser!

If you're unsure about the brand of your laser, don’t hesitate to call us, and we’ll be glad to assist you.

One Touch Laser Ltd offers a wide selection of consumables and components for our full range of laser cutters. If you're looking for a specific part, please reach out to us, and our technicians will get back to you promptly!

Receive a 10% discount on our laser friendly materials 
throughout the duration of your service contract

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